Assessing Program Needs involves which activity?

• A. Evaluating library needs for strategic planning.
• B. Cleaning shelves in preparation for a display.
• C. Scheduling after-school clubs.
• D. Designing a new logo.

Answer: (A)

Assessing program needs means figuring out what programs the library should offer to meet user needs and support the library's strategic goals. It involves gathering data on what patrons want and how they use services, identifying any gaps, and prioritizing actions to guide planning and resource allocation. That focus on deciding what is needed and how to organize resources for future work is why evaluating library needs for strategic planning is the best fit. Tasks like cleaning shelves are about preparation and logistics, scheduling after-school clubs is about running or coordinating programs that exist, and designing a new logo is about branding—none of these center on determining which programs are needed or how to align offerings with goals.